Product recall- a supplier’s worst-case scenario. How can you plan to decrease the risk?

The National Consumer Commissioner issued guidelines in respect of product recall in June 2012. They can be found at http://www.polity.org.za/article/consumer-protection-act-682008-national-consumer-commission-consumer-product-safety-recall-guidelines-gazette-no-35434-notice-490-2012-06-13. These guidelines are particularly onerous for suppliers. A recall will always be required where consumers’ safety is at risk- even if the risk is remote. We need to distinguish between a supplier’s voluntary recall, where

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Timeshare -how to get out with your money

Class action planned to address time-share ‘abuses’ against consumers  CAPE TOWN – A local attorney is planning a class action against time-share suppliers to demand the full return of clients’ payments to them because the contracts are illegal and don’t comply with the Consumer Protection Act, she says. Trudie Broekmann has already achieved a significant

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