We have seen a high incidence of recent fraud and identity theft. Harness your inner sceptic each time you’re asked to click on a link, give out your password or authorise a transaction- don’t take any risks.
Check out websites carefully before making online purchases-
- do they give an address, email and phone number in South Africa, and do those contact details work? If not, how are you going to contact them to return a defective product or enquire if your delivery doesn’t happen?
- google reviews of the supplier first. Try typing in the supplier’s name and the word “scam” and see whether any other consumers complain about the supplier.
- If you are worried about the length of time it takes to get a delivery or refund from a supplier, use social media to put pressure on the supplier and to join forces with others who are in the same boat and may be able to offer advice.
- Use tech solutions to avoid entering your credit card details, such as a virtual credit card (see https://www.standardbank.co.za/southafrica/personal/products-and-services/ways-to-bank/innovative-payment-solutions/virtual-card)
If you have been the victim of fraud, here’s some help on how to persuade SAPS to open a docket: http://: http://www.broekmann.co.za/2020/07/page/2/