Law News

Radio 702 interview on timeshare and debit orders

Take a listen to the podcast: https://www.702.co.za/podcasts/176/the-best-of-breakfast-with-bongani-bingwa/373838/holiday-clubs-illegally-debiting-consumer-accounts ...
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WHEN A CONSUMER CANNOT RETURN GOODS

There are various situations where the Consumer Protection Act* gives consumers the right to return goods and obtain a refund: Cooling-off period: goods bought after direct marketing can be returned ...
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Debit orders, unresponsive banks and rogue suppliers

We've had lots of complaints from consumers over the years about debit order abuse by suppliers, for example: that debit orders keep going off despite the contract with the supplier ...
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Tips for cyber-security

We have seen a high incidence of recent fraud and identity theft. Harness your inner sceptic each time you’re asked to click on a link, give out your password or ...
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Now is the time to cancel your timeshare

If you are unhappy with having to pay a levy but receiving scarcely any value in exchange, contact us to enquire about cancellation. We have by now cancelled over 400 ...
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Cooling-off period – returning goods after direct marketing

After certain purchases, all a consumer needs is a “Get out of Jail Free” card, like the one that features in Monopoly. Section 16 of the Consumer Protection Act (CPA) ...
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Should I get a will drawn up?

I'd like to start by explaining what will happen to what you own after you die if you don't have a will: a family member must report your death to ...
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When debts lapse

A client of mine recently received a letter of demand by email from a law firm who said they act for Vodacom. The letter said that my client owes Vodacom ...
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Protection of Personal Information gets real

Effective date announced by Government The Protection of Personal Information Act (POPI) was passed in 2013, but its implementation has been delayed frustratingly long. Government has now announced that POPI will ...
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What to do if SAPS refuse to open a docket when you’re reporting a crime

Sadly, it happens all the time- it's a convenient way for police to limit their workload or avoid dealing with crimes that are not run of the mill like housebreaking, ...
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