Three car claim successes- what can we learn?
Since our firm specialises in Consumer Law, we are regularly contacted by consumers complaining that their car is defective. If the defects become evident in the first six months after ...
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OP SOEK NA TYDDEEL-LID ONGELUKKIG MET QVC
Ek is Trudie Broekmann, eienaar van ‘n prokureursfirma in Kaapstad wat spesialiseer in verbruikersreg. Ons is besig om ‘n toets-saak voor te berei vir die Pretoriase Hooggeregshof, waar ons namens ...
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Impact of flooding on consumers who are awaiting delivery of goods
A consumer orders a fancy birthday cake from a bakery in Durban. The bakery notifies the consumer to say they can come and collect the cake. The consumer paid a ...
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Consumer claims- when do I go to an attorney and when to a mediator or consumer office?
Mediation succeeds if the supplier (the car dealership, the retailer, the bank etc) is willing to engage with the complaint and willing to compromise to make your complaint go away ...
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POPIA and lawyers
Trudie recently wrote an article on the impact of the Protection of Personal Information Act on the legal profession. You can read it here: https://www.derebus.org.za/the-act-the-firms-and-the-information-regulator-how-s-57-of-popia-impedes-legal-practice/ ...
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What does the arrival of the Property Practitioners Act mean for consumers?
As of 1 February 2022, the Property Practitioners Act, 22 of 2019 (PPA) came into effect. The Estate Agency Affairs Act is repealed and the Estate Agency Affairs Board is ...
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Not So Mellow Y’ello: Limitations on use of talking minutes
The Issue: Our client went to MTN to get an upgrade and she signed a contract, having been advised that it was going to be along the similar terms as ...
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Dry Cleaners damaging your items? Know your rights when the Dry Cleaners damage your items.
Trudie Broekmann speaks on Cape Talk on the Consumer Talk Show with Pippa Hudson and Wendy Knowler. Know your rights when it comes to your items at a Dry Cleaner ...
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