Law News

Product recall- a supplier’s worst-case scenario. How can you plan to decrease the risk?

The National Consumer Commissioner issued guidelines in respect of product recall in June 2012. They can be found at http://www.polity.org.za/article/consumer-protection-act-682008-national-consumer-commission-consumer-product-safety-recall-guidelines-gazette-no-35434-notice-490-2012-06-13. These guidelines are particularly onerous for suppliers. A recall will ...
Read More

Timeshare -how to get out with your money

Class action planned to address time-share ‘abuses’ against consumers  CAPE TOWN – A local attorney is planning a class action against time-share suppliers to demand the full return of clients’ ...
Read More

Ford Kuga- pay back the money

Ford announced the recall of the Kuga 1.6 litre EcoBoost models manufactured between 2012 and 2014. This offers Kuga owners repairs at Ford's expense to their vehicles but does not ...
Read More

POPI- tell me what I need to know in five quick points

The Protection of Personal Information Act becomes effective on 1 July 2020. There is a one year grace period from the commencement date. You have until 30 June 2021 to ...
Read More

Ombuds and consumer helplines

A list of ombuds and consumer helplines with their contact details follows. The information was sourced from a third party and may not be completely reliable. If you find any ...
Read More

The power of an Industry Code

The Consumer Protection Act enables industries to draft and agree a customised code of conduct, which, once accredited by the Minister of Trade and Industry, binds all of the industry ...
Read More

Nothing stops consumers from holding municipalities to account under the CPA

Since the decision in Afriforum v Minister of Trade and Industry and others [2013] 3 All SA 52 (GNP) delivered in February 2013, it is clear that for the time ...
Read More

The legal risk if you run out of stock

How many retailers, particularly online retailers, know that: if you are selling a product which may run out, and you have not specified the limitations you have in availability in ...
Read More

Hot off the press: banks liable for defects in vehicles financed by them

I am excited to report that the CPA comes through for disappointed buyers of financed cars: I have recently succeeded in recovering the losses of a consumer who bought a ...
Read More

Directors- which decisions require a shareholders’ resolution?

I recently compiled a list of typical decisions that are considered and taken by companies, dividing those decisions into *ones that directors can take on board level *ones where directors ...
Read More