Ombuds and consumer helplines

A list of ombuds and consumer helplines with their contact details follows. The information was sourced from a third party and may not be completely reliable. If you find any errors or where contact details are outdated, please let us know and we will update the list. We obviously don’t guarantee that any of these

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The power of an Industry Code

The Consumer Protection Act enables industries to draft and agree a customised code of conduct, which, once accredited by the Minister of Trade and Industry, binds all of the industry members. Such a code can include a scheme for alternative dispute resolution, i.e. an ombud. Once there is an ombud in place for an industry,

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