Debit orders, unresponsive banks and rogue suppliers
We've had lots of complaints from consumers over the years about debit order abuse by suppliers, for example: that debit orders keep going off despite the contract with the supplier ...
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Tips for cyber-security
We have seen a high incidence of recent fraud and identity theft. Harness your inner sceptic each time you’re asked to click on a link, give out your password or ...
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Now is the time to cancel your timeshare
If you are unhappy with having to pay a levy but receiving scarcely any value in exchange, contact us to enquire about cancellation. We have by now cancelled over 400 ...
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Cooling-off period – returning goods after direct marketing
After certain purchases, all a consumer needs is a “Get out of Jail Free” card, like the one that features in Monopoly. Section 16 of the Consumer Protection Act (CPA) ...
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Should I get a will drawn up?
I'd like to start by explaining what will happen to what you own after you die if you don't have a will: a family member must report your death to ...
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When debts lapse
A client of mine recently received a letter of demand by email from a law firm who said they act for Vodacom. The letter said that my client owes Vodacom ...
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What to do if SAPS refuse to open a docket when you’re reporting a crime
Sadly, it happens all the time- it's a convenient way for police to limit their workload or avoid dealing with crimes that are not run of the mill like housebreaking, ...
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Your doctor’s script is now valid for 12 months
The SA Pharmacy Council has issued a notification that prescriptions for Schedule 2, 3 and 4 medications are now valid for a period of 12 months- previously they were only ...
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Here’s the inside track to self-guided sandboarding just outside Cape Town
by Trudie Broekmann Here’s our suggestion for a super-fun day out for the whole family in one of the most beautiful environments around Cape Town – plus, it’s a bit ...
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Think before you post: Avoiding liability in the age of social media
by Trudie Broekmann, Broekmann Attorneys In 2015, Jennifer Connell from Manhattan, NYC was labelled the #auntfromhell in the course of a media firestorm for suing her cousin’s 8-year-old son over ...
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