Truth Workshop

Hazardous Holidays

Consumers arrive at a holiday resort expecting to let down their guard and relax in the assumption that the resort will take care of all safety concerns. But sometimes the ...
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Warning- instant EFTs are not safe!

A friend of mine recently made use of an “instant EFT” payment facility offered on the website of an online retailer. Not being familiar with this payment method, I did ...
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I recently launched my own business What legal documents do I need? How can I protect my business legally?

Dear new Business Owner Congratulations! As lawyers we love to hear about your great business ideas and come alongside your business. I've often been asked to advise entrepreneurs on what ...
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How do I go about checking my credit record?

Each South African consumer is entitled to one free credit check per year from each credit bureau. Here are the links to the different bureaux. You will have to register ...
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Debit orders, unresponsive banks and rogue suppliers

We've had lots of complaints from consumers over the years about debit order abuse by suppliers, for example: that debit orders keep going off despite the contract with the supplier ...
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Tips for cyber-security

We have seen a high incidence of recent fraud and identity theft. Harness your inner sceptic each time you’re asked to click on a link, give out your password or ...
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Now is the time to cancel your timeshare

If you are unhappy with having to pay a levy but receiving scarcely any value in exchange, contact us to enquire about cancellation. We have by now cancelled over 400 ...
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Cooling-off period – returning goods after direct marketing

After certain purchases, all a consumer needs is a “Get out of Jail Free” card, like the one that features in Monopoly. Section 16 of the Consumer Protection Act (CPA) ...
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Should I get a will drawn up?

I'd like to start by explaining what will happen to what you own after you die if you don't have a will: a family member must report your death to ...
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