Truth Workshop

Use PASA to resolve a debit order dispute

In last week’s blog we provided you with information on stopping and reversing debit orders. This week we introduce you to the Payment Association of South Africa (PASA) and give ...
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How to reverse a debit order or Debicheck mandate

In last week’s blog we provided you with information on the different types of debit orders, including the new Debicheck debit order system. Consumers are often faced with a situation ...
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Debit orders- how to get out of the stranglehold

As consumer lawyers, we often help consumers cancel their contracts with service providers. We often find that recalcitrant service providers (or ones whose admin is in disarray) don’t cancel the ...
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POPIA and lawyers

Trudie recently wrote an article on the impact of the Protection of Personal Information Act on the legal profession. You can read it here: https://www.derebus.org.za/the-act-the-firms-and-the-information-regulator-how-s-57-of-popia-impedes-legal-practice/ ...
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What does the arrival of the Property Practitioners Act mean for consumers?

As of 1 February 2022, the Property Practitioners Act, 22 of 2019 (PPA) came into effect. The Estate Agency Affairs Act is repealed and the Estate Agency Affairs Board is ...
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Attorney Trudie Broekmann tells Johan Rademan and Martelize Brink of RSG how you can hold lax city officials and councillors accountable when there is poor service delivery

On 18 November 2021 Trudie discussed how you can hold your lax city officials and councillors accountable when it comes to poor service delivery. https://www.rsg.co.za/rsg/omny/jou-regte-met-dienslewering/ ...
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Assisting restaurants to stay afloat- getting rent rebates for lockdown periods

Many restaurants and similar businesses are struggling to remain afloat due to the pressures of having to pay rent despite decreased income due to the pandemic. We have found a ...
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Impact of looting on consumers who are awaiting delivery of goods

The recent violence and looting in Gauteng and KZN has resulted in many suppliers being unable to deliver goods to consumers who have already paid for them. For instance, John ...
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